Privacy Policy

1. Introduction

Neuromatrix Physical Therapy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including the R.I.S.E. Program.

We are dedicated to maintaining the confidentiality of your personal and health information in compliance with applicable laws, including HIPAA where relevant.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat or scheduling.
• Health Information: Information regarding your medical history, symptoms, and treatment goals that you provide during intake or consultation processes.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Schedule and manage your appointments.
• Send you email confirmations and reminders.
• Respond to your inquiries and offer support.
• Improve our website and service offerings.
• Monitor and analyze usage and trends to improve your experience with the Site.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including scheduling services like Zocdoc or communication tools like Typebot. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: